We believe:
Communication matters.
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We describe our communication style as formally informal. You’ll hear from us at regular intervals with formal updates, and informally in-between with emails and Zoom calls. By working closely and carefully with you to understand your unique needs, Rocketkoi delivers work that helps you achieve your goals and makes you feel proud and confident about how you’re represented.
We’re in this together.
Your mission becomes our mission. One of the most rewarding parts of our jobs is learning about a diverse range of topics. Go ahead – ask us about the Clean Water Act or History of Eye Banking.
We provide stellar customer service, delivering efficient, effective, and on-budget work for every client. We take on limited work so we can dedicate our full time, attention, and resources to your project. We believe every business and organization, no matter their size, deserves to feel important, respected, and like part of a team.
Good design is not one-size-fits-all.
We don’t believe in buzzwords or in flash without substance. We make sure our design work represents your unique personality and serves a specific purpose. No detail will be left untouched and no assumption will be left unquestioned.
Honesty is the best policy.
We’ll tell you if we’re the best fit for your project, and if we’re not, we’ll refer you to someone equally amazing. We won’t try to talk you into bigger contracts and more money.